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Client Support Technician

Client Support Technician

Closing Date: May 31, 2023

Company Overview: Cole County - Information Technologies Department
Industry: Government

301 East High
Room 100
Jefferson City, MO 65101

Job Description:

The Client Support Technician provides onsite and remote technical support to system users working for Cole County. Issues may vary from simple to more complex, but incumbents at this level handle issues of moderate complexity. The primary focus of this position is on understanding the issues to be resolved and solving disruptions and problems in a timely manner.

Pay will be commensurate with experience. This is a benefits eligible position to include paid time off, health, dental, defined pension plan, etc.. This is a Monday - Friday daytime position but candidate must be available to work evenings, weekends and holidays as needed.

To perform this job successfully, an individual must be able to perform each essential duty listed in the official job description satisfactorily. Accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. (See job description for more detailed information)

EDUCATION:  Associate's degree and 0-3 years of information technology support experience preferred. An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be substituted.

Position requires knowledge and experience working with multiple versions of Microsoft Windows Server/Workstation platforms, MS Office applications, remote desktop tools, internet browsers, Active Directory, software and hardware installations, troubleshooting and PC imaging.


  • Candidate must have your own vehicle as some local travel is required.
  • Must have and maintain a valid motor vehicle driver's license at all times and show proof of auto insurance, if requested.
  • Must be able to safely lift 30 pounds without assistance and up to 75 pounds with assistance.
  • Must be able to pass a criminal background check.

Email resume with cover letter and salary requirements to:

Mail to:
Brian Ridenhour, IS Director
301 E High St, Room 100
Jefferson City, MO 65101

Please, no phone calls

Cole County is an equal opportunity employer

Skills/Keywords: Computer Technician
Compensation: Commensurate with experience

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