C&S has an immediate opening for a full-time Hybrid Customer Support Specialist supporting a large healthcare program. This is a great opportunity to get your foot in the door with a stable organization and transition into a permanent role.

Schedule & Work Environment:

• Monday–Friday
• Training: 8:00 AM – 4:30 PM (on-site)
• After Training: 8:30 AM – 5:00 PM
• Hybrid Schedule: 3 days work-from-home, 2 days in-office (Jefferson City) 

Job Responsibilities: 

• Review and enter client information to determine eligibility for medical assistance programs
• Make occasional outbound calls to gather or clarify information
• Maintain accurate records of client interactions and case updates
• Assist with processing applications, renewals, and inquiries
• Explain program guidelines and next steps to clients in a clear, professional manner
• Meet daily performance and quality goals

Job Requirements:

• High school diploma or equivalent
• Strong attention to detail and ability to stay organized in a fast-paced environment
• Good communication and customer service skills
• Strong computer skills and ability to learn new systems
• Ability to manage multiple tasks and meet deadlines
• Adaptable to changes in policies and procedures

PREFERRED (BUT NOT REQUIRED): 

• Experience with data entry, call center, or customer service roles
• Background in healthcare, public assistance programs, or case processing
• Familiarity with reviewing information and making eligibility-related decisions 

Apply online at csemployment.com and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.